H2O’s lifeguards are nationally certified by the Lifesaving Society of Canada, successfully completing a minimum of 4 courses in lifesaving and first aid. After being screened and selected by our human resources department, our lifeguards are trained in pool operations and maintenance, water chemistry, WHMIS and health and safety, customer service, and emergency procedures. They not only keep your pool safe and secure, but clean and properly balanced, while being friendly and courteous to the patrons. Our lifeguards use a real time monitoring system allowing us to keep track of our employees throughout the day.

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Our Recreation Manager and Supervisors will inspect your facilities at least twice a week and address any questions or concerns in a timely manner.  You can contact us 24 hours a day 365 days a year on our emergency line staffed by knowledgeable H2O employees, not a call center or answering service.