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Frequently asked questions
General
You can apply for any position with H2O by applying to a current opening (https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c4f3c0ee-bf35-4164-8128-9a435d1fae60&ccId=19000101_000001&lang=en_CA)on our website, and uploading your resume and cover letter. Please include the name of the position you are applying for. If you have taken NLS, please ensure to indicate that in your resume. If you are selected for an interview, you will be contacted by a member of our Human Resources Department. They will set up a date and time to meet at our office for a 15-20 minute interview. You will need to bring your qualifications and a piece of photo ID to the interview. After your interview, your application will be reviewed by Human Resources and selected employees will be contacted by email with job offers.
All H2O seasonal employees will receive three training sessions: an office training with human resources, a group lifeguard and health and safety training, and an on-site orientation from your supervisor. Non-seasonal employees are generally given their lifeguard and health and safety training one on one or in small groups with their supervisor.
H2O has Recreation Managers and Lifeguard Supervisors. All managers and supervisors have at least 3 years of lifeguarding and head lifeguarding experience, as well as extensive training on health and safety, pool operations, customer service, and employee management. Your supervisor will visit your pool at least twice a week or more, and is always available on their cell phone if you have any questions. We also have an emergency line that you can call in the event you cannot reach your supervisor.
To work as a lifeguard in Ontario and Quebec, you must be certified through the Lifesaving Society of Canada. It is best to contact the Lifesaving Society to see exactly what you need to convert your qualifications. H2O may be able to help you with courses and other conversions. Contact Human Resources at 613-789-4020 ext 2 for more information.
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